The Energizer

Resilient Insights for Work & Life

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Resilient Relationships Aren’t Always Win/Win

By Eileen McDargh - Monday, February 10, 2020

I must admit - when I first read Jeb’s article I had to suspend my judgement until I got further along in his piece. And then I understood the merits. Too often, I’ve been “the nice guy” and ended up feeling taken advantage of and the relationship goes south. Be patient and read. Here’s the big take-away for me "In sales negotiations, you cannot lose sight of the lifetime value of the relationships you’ve developed and nurtured." In other words, relationships matter and must be protected.” And that’s a two way street. Enjoy Jeb’s article! 

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Facts Tell, Emotion Sells: 5 Tips For Connecting Effectively

By Eileen McDargh - Wednesday, January 15, 2020

Make no mistake: everyone is in sales. Whether it is your official role or you're a manager trying to sell an idea to a team; whether you’re a city official seeking a vote on a bond measure or a college student trying t get a great date for the football game—WE ALL SELL. This article first appeared in Jeb Blount’s web site Sales Gravy and I was also interviewed by him. Rejection requires resiliency as does acceptance because you’ll need energy—the hallmark of resilience— to achieve an outcome. Jeb has a new book "INKED: The Ultimate Guide to Powerful Closing and Sales Negotiation Tactics that Unlock YES and Seal the Deal" on sale today. To get a signed copy visit his site Sales Gravy or to buy on Amazon visit Amazon.com

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To Survive and Thrive in 2020 - Find Inflection Points

By Eileen McDargh - Monday, January 13, 2020

Andy Gove, in his landmark book Only The Paranoid Survive, stated “a strategic inflection point is a time in the life of a business when the fundamentals are about to change.”  This is precisely my mantra in exploring what helps an organization be resilient and forward moving versus a potential dinosaur. Think Kodak, Blockbuster, and video tapes. Change was there but the willingness to pay attention was not.  

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An Excerpt From “The Amare Wave: Uplifting Business by Putting Love to Work”

By Eileen McDargh - Monday, January 06, 2020

The Amare Wave is about making business better by putting love, or “amare,” to work. It repositions business as a powerful force for good, and shows a different way to prosper, based in the power of love. Through the seven timeless principles of the Amare Way philosophy, the ABCs of the Amare Way practice -- authenticity, belonging, and collaboration -- and numerous stories, reflective activities, and concrete action steps, people will emerge with the courage and know-how to transform themselves, and grow their organization into its best.  

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In Tough Times—Silence Is NOT Golden

By Eileen McDargh - Monday, December 02, 2019

In the face of any economic downturn, far too many organizations respond in knee-jerk reaction to the thought of holding all but the smallest of meetings. Training budgets are slashed. Employees hunker behind their desk, hoping that no one from HR can find them or else they’re huddled around a PDA, text messaging about possible layoff scenarios, pending mergers, or hiring freezes. Performance? Productivity? I think not.  

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Your Body Outsmarts Your Brain

By Eileen McDargh - Monday, September 23, 2019

David and his wife were scheduled to have dinner with us on Sunday, a date established months before. Alas, three days before our gathering, David sent us a picture of his face and an email that said he’d have to cancel. His face was covered in hives and the doctor was running tests. The doctor said it was a food allergy exasperated by stress. 

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Art from the Heart Makes Hospital’s Smile

By Eileen McDargh - Monday, June 24, 2019

No job is ever ordinary—particularly if one chooses to make it “work”.  Kahlil Gibran wrote, “Work is love made visible.”  No place is this more evident than at Barnes-Jewish Hospital in St. Louis where a 33-year-old housekeeper decided to make patients smile through her art. 

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Laughter Turns Upset into Onset

By Eileen McDargh - Monday, May 20, 2019

Laughter Turns Upset into Onset… for a relationship that is. Strangest thing about humor. When found and used appropriately, it creates a bond and wins people over. When confronted with serious situations, laughter is often the first ingredient to dispel tension and get things moving again. As Victor Borge was known for saying, “laughter is the shortest distance between two people.” It is also what attracts others to us and our services. 

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A Resiliency Killer: Loneliness

By Eileen McDargh - Monday, April 29, 2019

According to a CIGNA Survey conducted in 2018, 46% of Americans feel lonely sometimes or always. Only around half of Americans (53 percent) have meaningful, in-person social interactions, such as having an extended conversation with a friend or spending quality time with family, on a daily basis. Gen Z's are among the most lonely. Although the 18-23-year-olds think they are super-connected, they are not. They're attached to the wireless "umbilical cords" connected to smart phones which—in the scheme of things—are not very smart. Communication that is purely digital can never replace the sound of a voice or the touch of a hand. Or—for that matter—the tone of a voice. Chronic use of social media increases loneliness. 

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Resilience Requires Support and Empathy

By Eileen McDargh - Monday, March 11, 2019

A recent study at the University of Michigan found that empathetic skills in college students have declined by as much at 48% over the last 8 years. The reasons for the decline are many, but two in particular stand out: 

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